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POLICIES

How to Order

Call/Email/Fax
Welcome to Neal's Guitars
P.O. Box 276
Broomall, PA 19008
Tel:(610) 368-9286 / Fax: Call

Store Bio

We have been in business since 1992.When you order a guitar from us, you will know exactly what you are going to recieve before you open the case.We take a lot of pride in describing our guitars.We will even demonstrate anything for you over the phone.

Specialties

We deal with vintage and used electric guitars and basses. Also acoustic guitars and tube amps.

Payment Policies

We accept POST OFFICE MONEY ORDERS,Bank checks-(which take 14 working days to clear) and BANK WIRES.25% non refundable cash deposit will hold anything for 30 days (sometimes 60 days)We take VISA,DISCOVER, AMERICIAN EXPRESS & MASTERCARD.All prices quoted include a 3% discount for cash or money order only.We ONLY accept US Postal Money orders for amps and effects(sorry).Credit card info must be called or faxed in.We ONLY accept BANK WIRES or POSTAL MONEY ORDERS for ALL overseas sales.

Return Policies

We have a 24 hour approval period.You must first call within 24 hours to recieve full credit(minus shipping costs)then after our inspection,we will immed., send you your refund.We do not have any approval time on layaways,amps or effects.If a customer cancels an agreement after confirmation, there is up to a 25% restocking fee.We do not do credit cards with consignment,amps or effects. International Customers please note: Any additional fees including duties, VAT or any other charges related to international shipping are the responsibility of the purchaser & are non-refundable.

Shipping Policies

Please call.

Hours

We are open by appointment

Directions

Call

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